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Use of "Cookies"
Cookies are small text files that are stored on your computer's hard drive via your web browser, allowing us to ensure that we understand how our website is being used and to enable us to improve your experience whilst on our website as well as providing you with the ability to interact with relevant social applications like Facebook and Twitter.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies identify a computer rather than an individual, unless you have knowingly provided us with personal information. The very few cookies that we use on this website are classed as "persistent cookies" in that they will remain on your system after you close your web browser, so that you are recognized when you return to the website. You can very easily delete the cookies by going to the options section of your web browser or alternatively go to the "Help" section and type "deleting cookies" for instructions.
Most Web browsers automatically accept cookies, but you can change your browser settings to prevent this. The "Help" section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: http://www.allaboutcookies.org.
On this website, the following cookies are used:
By Google Analytics (we use this industry standard package to monitor visitor trends)
These cookies do not collect any personal information and cannot harm your computer - they basically assign you an ID which lets us see information like how often you visit the website, how long you stay etc.
What we collect
We may collect the following information:
• Name and job title
• Contact information, including email address
• Demographic information, such as postcode, preferences and interests
• Other information relevant to customer booking, surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, phone, fax or mail
• We may use the information to customise the website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Orders and Payment
We comply fully with the Credit Card companies rules and regulation Credit Card details will not be stored in any way by the company.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. This document should also be read in conjunction with the Booking Terms & Conditions document, also available on this website.